Generally speaking, we can assume students want to do well. Behavior is often not conscious and not a reflection of how people feel about us. Trying to ask a student to learn something when their brain is not in optimal shape means some of our efforts will fall by the wayside. This helps me not take others’ behaviors personally and also motivates me to look at underlying causes to try to solve the issue rather than just put a bandaid on it for the moment. It’s in my best interest to maximize my teaching time, which means it’s in my best interest to address the root causes. This isn’t meant to be selfish at all–it’s more like if I want to help the most people in the least amount of time so I can help more people, then it helps to make the learning environment as effective and efficient as I can.
For more reading on this subject, check out Dr. Norman Doidge books, “The Brain that Changes Itself” and “The Brain’s Way of Healing”.